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Hospitality Team Member
A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.Viewing apprenticeship details for 25-26Apprenticeship InformationCourse Type
Subject Area
Type
Full timeStart Date
/Duration
Course Leader
{Name of CL}Study Mode
ApprenticeshipLocation
Skegness TecCurriculum Area
Attendance Days
Attendance
About this apprenticeship
The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods. Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting.
The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.
Study Level
This is a Level 2 apprenticeship.
Entry Requirements
Employers will set their own entry requirements.
What you Will Learn
As part of the course, you will develop skills and knowledge in one of the specialist areas:
- Food and beverage service
- Serving alcoholic beverages
- Barista
- Food preparation
- Housekeeping
- Concierge and guest services
- Reception and reservations
- Conference and banqueting.
- Customer needs
What Next?
Progression from this apprenticeship is expected to be onto a hospitality supervisory or team leading role.
Hospitality
Apprenticeships